Delivery Method
All orders are delivered using land transport in Klang Valley and Kuala Lumpur. Any outstation or ourseas orders are delivered by courier services and will be borned by the customers. Please contact us for more information.
Shipping and Handling Charges
We are currently offering delivery charges of RM25 for order below RM 500, and any order above RM 500 is free delivery in Klang Valley and Kuala Lumpur.
Delivery charges does not include accessories such as cables, plugs, vacumm bags, spare parts as such meaning delivery shall not be made if you order a cable, plugs or other accessories.
Delivery Time
Kindly allow 1 day for processing and it should take approximately 2 to 3 days to arrive at your selected shipping address.
Refund
Since all goods or products is provided 'as is basis' only, we do not currently offer any refund towards your purchase. However, on certain circumstances, we may exchange if products are defective upon delivery. Consideration for refund is done on a case to case basis only.
Outstation Delivery
States include : Johor, Kedah, Kelantan, Melaka, Negeri Sembilan, Pahang, Penang, Perak, Perlis, Terengganu. (1st 10kg is at RM 12.00 and RM 1.5. per additional kg). Oversize parcel more than 30kg but less than 60kg add extra RM30.00.
eg.1. If a washing machine weight 35kg, the shipping charges would computes as following: First 10kg RM 12.00, additional 25kg X RM 1.50 = RM 49.50. Add 10% + 10% + 5% for goverment tax, service tax and fuel surcharge. Add another RM30.00 for oversize parcel. The total amount to ship to any states in Penisular Malaysia will be RM 92.88.
eg.2 A Panasonic rice cooker weight at 8.9kg. The following charges will be 1st 10kg RM 12.00 + 10% + 10% + 5% = RM 15.24 to any states within Penisular Malaysia.
eg.3 A Plasma TV weight at 35kg. The first 10kg RM12.00 + 25kg X RM 1.50 = RM49.50 add 10% + 10% + 5% + oversize parcel RM30.00= RM 92.88 to any states within Penisular Malaysia.
*Please take note that outstation orders will require payment be pay up-front.
*For local orders, customers can pay upon delivery and setting up of products. We accept credit cards, cheque and cash.
